Creating a team
Every account starts with a personal team — your default workspace, named after you, and yours alone. You can create additional shared teams to collaborate with other people, separate billing, or isolate forms by client or project.
Each team has its own forms, submissions, webhooks, billing plan, and member list. Forms cannot be moved between teams, so pick the right team before you build.
Personal vs. shared teams
| Personal | Shared | |
|---|---|---|
| Created automatically on signup | Yes | No |
| Can be deleted | No (only owner can leave the platform) | Yes (owner only) |
| Member limit | Just you | Plan-dependent |
| Can be renamed | Yes | Yes |
| Has its own plan & billing | Yes | Yes |
Treat personal teams as your sandbox. For real client work or a company workspace, create a shared team.
Creating a shared team
- Click your avatar in the top-right.
- Team settings → Create new team.
- Name it (this is what your members see in the switcher).
- Pick a starting plan or stay on Free.
- Hit Create.
The new team becomes your active team immediately. Forms you create now belong to it.
The team switcher
The active team is shown in the top navigation bar. Click it to see all teams you belong to, including:
- Your personal team
- Any shared teams you own
- Any shared teams you've been invited to
Switching teams reloads the dashboard, swaps your forms, submissions, webhooks, billing — everything is scoped to the active team. API tokens are scoped to the team they were minted in, so switching the UI doesn't change which token can see what.
Plan billing per team
Each team has its own subscription. A user who owns three teams pays three subscriptions if all three are on paid plans. There is no "account-level" plan that covers all your teams.
This is deliberate. It lets you put a client team on Pro+ (which the client pays for) while your personal team stays on Free. It also means downgrading one team doesn't affect any other.
Billing-related details:
- The team owner is the billing contact. Receipts go to their email.
- Invoices live under the team's Billing page.
- A team in
past_duestate can still receive submissions but can't create new forms or webhooks until payment clears.
Renaming a team
Owner or admin → Team settings → General → Name. The change is instant. The slug used in URLs (/teams/{slug}/...) stays the same — you can change it separately if you want to keep things tidy.
Deleting a team
Owner-only, in Team settings → Danger zone → Delete team.
Deletion is hard:
- All forms in the team are permanently deleted.
- All submissions and uploaded files are permanently deleted.
- All webhooks are removed.
- Active subscriptions are cancelled at the next billing date with no refund.
- Members are removed.
There's no soft-delete recovery. Export anything you want to keep first.